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One System,
Endless Possibilities

GoodX brings together everything your practice needs in one intuitive platform. Explore a powerful set of features designed to streamline your workflow and support exceptional care.

Scheduling

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Appointment Booking
& Calendar management

Smarter scheduling starts here

Easily manage your day with fully customizable start and end times, default durations, and diary display options. Switch between providers, locations, or custom views while accessing everything from patient records to billing tools—all in one interface. From booking to follow-up, every detail is visible and actionable from the calendar.
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offline Mobile web app

Work anywhere with the 
GoodX Mobile App

Manage appointments, view patient files, and record notes or voice memos—even without an internet connection. The GoodX Mobile App keeps you connected to your practice wherever you are, with easy syncing once you're back online.
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Appointment Booking

Book appointments instantly with real-time availability.

Online Bookings

Let patients book appointments online anytime via the patient portal.

Calendar Management

Customise diary views, filters, and display settings.

Multi-Provider Support

Coordinate schedules across multiple practitioners.

Multi-Location Support

Manage bookings across several practice locations.

Recurring Appointments

Easily create and manage repeat patient visits.

Booking Reminders

Send automatic SMS or email reminders to patients.

Booking Types

Define appointment reasons with auto-actions and billing.

Booking Templates

Set booking defaults by type, provider, and location.

Booking Status Change Triggers & Actions

Automate status shifts and tasks as care progresses.

Booking Confirmations

Send confirmation links to patients to minimize no-shows.

Charting

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AI-Powered Charting

Spend less time typing and more time with patients

GoodXpert, our built-in AI, listens as you speak, converting your words into structured, multilingual clinical notes in real time. It fills in the correct fields automatically and generates reports, referrals, or sick notes without the need for manual typing. By cutting down on admin work, it gives you more time to focus on patient care and reduces unnecessary operational costs.
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Electronic Medical Records (EMR)

Capture, access, and manage patient records with ease.

Chronic Disease Management (Smart Stickers)

Guide treatment with smart, protocol-based workflows.

Custom Forms & Templates

Design and share structured digital forms for patients.

Customizable Templates

Tailor clinical notes and letters to match your workflow.

Telehealth (virtual visits)

Securely consult with patients via video from anywhere.

Cloud Capture App

Securely save images and audio directly to GoodX from any device.

Bluetooth Device Integrations

Sync vitals from connected health devices.

e-Prescriptions

Send prescriptions directly to pharmacies via fax.

e-Referrals

Easily refer patients to other providers from within the system.

e-Faxing

Send and receive documents securely without printing or scanning.

Treatment Planning & Estimates

Create and share detailed treatment plans with costs.

Sick Notes

Generate and print sick notes directly from the EMR.

Billing & Insurance

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Payment links

Secure online payments made effortless

Send secure payment links by SMS or email, allowing patients to pay through the myGC patient portal from anywhere. It’s fast, easy, and reduces admin work while supporting a paperless, patient-friendly billing experience.

Invoicing & Bulk Invoicing

Invoice patients one by one or in batches with full batch tracking.

Insurance Claims

Submit and manage claims directly with OHIP from within GoodX.

Direct Billing

Bill patients and insurers directly from the patient’s file.

Payment Processing

Process payments securely through Stripe or Moneris integration.

ERA Management

Post and manage multiple remittance batches quickly and accurately.

Claims Management

Track claims status, resubmit rejections, and monitor outcomes.

Cash Register Management

Monitor all cash sessions, reconcile totals, and download reports.

Statements

Filter, print, or download aged account statements for patients.

Accounting

Summarize and interpret financial data to track business health.

Bookkeeping

Organize and record financial transactions for easy reconciliation.

Patient Engagement

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Native Patient Portal

Everything patients need in one convenient app

myGC is a secure, all-in-one web app that gives patients access to bookings, telehealth, forms, payments, and personal medical records. Fully integrated with the GoodX system, it ensures seamless syncing between patient actions and provider workflows. Whether using a phone, computer or clinic kiosk, patients can easily connect with their provider and share health information—streamlining communication, reducing paperwork and improving care.

Online Booking

Let patients book appointments online anytime via myGC.

Secure Messaging

Send encrypted messages and files via the myGC patient portal.

SMS & Email Reminders

Automatically remind patients of bookings via SMS or email.

Bulk Communication

Send mass messages for reminders, balances, or birthdays.

Digital Consent Forms

Share and collect signed consent forms securely and digitally.

Customizable Templates

Use ready-to-send message templates for consistent outreach.

Patient Engagement Tools

Boost communication with tools that improve patient connection.

Communication History

View all messages, reminders, and interactions in one place.

Payment Links

Send secure links so patients can pay through the myGC portal.

Reporting & Analytics

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Clinical Reports

All your clinical insights in one place

The Clinical Reports interface brings together essential medical insights into a single, easy-to-navigate screen. With tabs for pathology results, clinical reviews, script expiry alerts and Smart Sticker tracking, providers can access all critical data without switching between sections. It streamlines follow-ups, sharpens communication and helps ensure timely, informed decisions that improve patient outcomes.

Credit Control Manager

Automate debt reminders, tasks, and payment links for follow-up.

Accounts Age Analysis

View and export patient balances by age, group, or filter.

Accounts Statistics

Track turnover, cash flow, and journals by date and filters.

Accounts Drilldown

Get detailed reports with filters, audit trails, and stats.

Audit Log

See invoice actions and trace setup or trigger issues.

Compliance & Security

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HIPAA/PIPEDA & PHIPA Compliance

Compliance that comes standard

GoodX is designed to help healthcare providers comply with key privacy regulations, including HIPAA in the United States, and PIPEDA and PHIPA in Canada. These laws govern the collection, use, and disclosure of personal and health information, ensuring that patient data is handled with care and respect. By adhering to these standards, GoodX supports the protection of patient privacy and the secure management of health information.

Keyfob & Facial recognition access

Control system access using secure keyfobs or facial ID.

Data Encryption

All data is encrypted in transit and at rest for safety.

User & Access Rights Management

Assign role-based access to protect sensitive data.

Secure Cloud Backups

Cloud backups ensure fast, secure data recovery.

ISO 9001 & ISO/IEC 27001

GoodX is ISO 9001 and ISO/IEC 27001 certified by BSI under certificate number IS770515.
ISO 9001 and ISO/IEC 27001 certified by BSI under certificate number IS770515
ISO 9001 and ISO/IEC 27001 certified by BSI under certificate number IS770515

More ways GoodX works for you

GoodX goes beyond the basics. These additional features are designed to support your team, streamline tasks, and simplify complex workflows.

Support & Onboarding

We offer expert onboarding and ongoing support to help your practice get up and running smoothly.

Third-Party Integrations

Integrate with OHIP, SR Fax, Stripe, Moneris, and more. We’re open to connecting with your vendors.

Inventory Management

Track, order, and manage stock, suppliers, and equipment with full visibility and reporting.

Task Management

Assign, track, and manage tasks across users with priority levels and linked actions.

Web-based Software

Access GoodX from any device at any time with an internet connection.

Debit Order Subscription

Easily pay your GoodX subscription through a secure monthly debit order.
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