As a healthcare practitioner in Ontario, establishing your OPS BPS Secure (formerly GO Secure) and Medical Claims Electronic Data Transfer (MC EDT) accounts is crucial for efficient billing, secure communication, and electronic claim submissions to the Ministry of Health. This comprehensive guide will walk you through the setup process and explain how to assign a designee, such as GoodX Healthcare, to manage claims on your behalf.

Understanding OPS BPS Secure and MC EDT

Before we dive into the setup process, let's clarify what these systems are:

• OPS BPS Secure: This is the Ontario Public Service Broader Public Service Secure Login system. It provides secure access to various government services, including MC EDT.
• MC EDT: The Medical Claims Electronic Data Transfer system allows healthcare providers to submit claims electronically to the Ontario Health Insurance Plan (OHIP).

Step-by-Step Setup Process

1. Setting Up Your OPS BPS Secure Account

OPS BPS Secure is the Ontario government's platform that provides access to online public services, including the MC EDT system for transmitting electronic medical claims. To create an account:

• Step 1: Navigate to the OPS BPS Secure Register page.
• Step 2: Enter your personal details as prompted.
• Step 3: Create a unique password, ensuring it's distinct from those used for other accounts.
• Step 4: Review and accept the terms and conditions.
• Step 5: Check your email for a confirmation message and follow the provided instructions to complete the registration.

2. Enrolling in the MC EDT System

After establishing your OPS BPS Secure account, enroll in the MC EDT system to facilitate the secure transfer of medical claims:

• Step 1: Log in to your OPS BPS Secure account.
• Step 2: If you're new to MC EDT, select 'New User' and proceed.
• Step 3: Enter the unique identifiers provided in the registration letter from the Ministry of Health.
• Step 4: Accept the Acceptable Use Policy to finalize your enrollment.

3. Assigning GoodX Healthcare as Your Designee

To authorize GoodX Healthcare to submit claims and access reports on your behalf, follow these steps:

• Part A: Adding GoodX Healthcare as a Designee
  • Step 1: Log in to your OPS BPS Secure account and select 'Designee Maintenance (Add, Remove, Update)'.
  • Step 2: Click 'Add Designee'.
  • Step 3: Enter 'GoodX Healthcare' as the full name and "ohip@goodxhealthcare.ca" as the email address.
  • Step 4: Confirm the designee details and save.

• Part B: Authorizing GoodX Healthcare to Submit Claims
  • Step 5: After GoodX Healthcare accepts the designation, you'll receive a notification.
  • Step 6: Log back into your OPS BPS Secure account and navigate to 'Designee Maintenance'.
  • Step 7: Select the email address "ohip@goodxhealthcare.ca" from the list of designated accounts.
  • Step 8: Grant the necessary permissions by selecting 'MC EDT Upload/Download' and choosing the appropriate access levels.
  • Step 9: Save your settings to complete the authorization process.

By completing these steps, you enable GoodX Healthcare to manage your electronic medical claims efficiently, ensuring timely submissions and access to important reports.

For detailed instructions, refer to the MC EDT Designee Maintenance User Guide.

Note: Ensure you have received your registration letter from the Ministry of Health containing the necessary unique identifiers before initiating this process. If you haven't received this letter, contact the Ministry at 1-800-262-6524 to request a re-issue.

Best Practices for Using OPS BPS Secure and MC EDT

To ensure smooth operations and maintain security:

1. Regularly update your password: Change your OPS BPS Secure password every 90 days.
2. Keep your contact information current: Update your email and phone number promptly if they change.
3. Use a secure internet connection: Always access these systems through a private, secure network.
4. Log out after each session: Don't leave your account accessible on shared computers.
5. Stay informed: Regularly check for updates or changes to the MC EDT system.

Troubleshooting Common Issues

If you encounter problems during setup or use:

• Login issues: Ensure you're using the correct username and password. If you've forgotten your credentials, use the "Forgot Password" option on the login page.
• Access denied: Double-check that your MC EDT application has been approved and that your account is active.
• Submission errors: Verify that your billing software is correctly configured and that you're using the latest version.
• Two-factor authentication problems: Ensure your device's time is correctly set, as this can affect authentication codes.

Conclusion

Setting up your OPS BPS Secure and MC EDT accounts is a crucial step in streamlining your medical billing process. By following this guide, you should be well-equipped to navigate the setup process and begin submitting claims electronically. Remember, efficient billing practices contribute to the overall health of your practice, allowing you to focus more on patient care.

For additional support or questions, don't hesitate to reach out to us (help@goodxhealthcare.ca or +1-647-465-5516). We're here to ensure you can make the most of these valuable tools in your healthcare practice.