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Optimising Healthcare with GoodX's Paperless Communication Solutions

A person in medical scrubs uses a laptop for a video call consultation.

In the fast-paced world of modern healthcare, the need for efficiency, accuracy, and patient-focused care has never been greater. Traditional paper-based methods for communication and record-keeping have long been a barrier to delivering optimal patient care.

Enter GoodX, a trailblazing software practice management solution specialising in automated communication systems and technologies aimed at streamlining administrative tasks and improving practice management. GoodX's innovative solutions empower healthcare providers to make the shift towards paperless communication, allowing them to focus on what they do best: delivering exceptional patient care.

Voice-to-typing

Voice-to-typing is an invaluable tool provided by GoodX that empowers practitioners to record clinical notes directly into clinical records. This feature offers a significant advantage over handwritten notes, allowing for rapid and accurate documentation of clinical observations, treatment plans, and patient interactions. Voice-to-typing captures more information than traditional written notes, enhancing the comprehensiveness of clinical records and reducing the risk of important details being missed.

This technology saves precious time for healthcare professionals and contributes to more detailed and informative patient records, ultimately leading to better patient care, more efficient collaboration among healthcare teams and protection in case something goes wrong.

How to Add a Voice Recording in GoodX

A consent form being completed by a patient

Paperless Consent Forms

One of the key features offered by GoodX is the ability to send paperless consent forms ahead of appointments. Patients can read and sign these forms digitally, saving time and resources for both patients and healthcare providers. This process not only streamlines administrative tasks but also ensures that consent forms are easily accessible, thus reducing the chances of paperwork getting lost or misplaced.

Navigating Consent Forms on myGC in GoodX

myGC Patient Portal

myGC Online Patient Portal

GoodX's online patient portal, myGC, is a game-changer in healthcare administration. It allows for patient imports and linked-based home and kiosk registrations. This means that patients can easily register, providing accurate information while saving time and effort. The myGC portal increases accuracy in patient records, ensuring that healthcare providers have access to up-to-date and reliable patient data.

More about myGC

myGC Online Booking

Patients can book their appointments online through the myGC booking portal, reducing the need for phone calls and manual scheduling. This convenience benefits both patients and healthcare providers by improving the overall appointment scheduling process.

How to create a new account whilst making a booking

Web-based Electronic Health Records

Web-based electronic health records provided by GoodX enable healthcare professionals to access patient information anywhere and anytime. This flexibility ensures that providers can make well-informed decisions based on the latest patient data, even if they are not in their office.

Clinical Screen: Navigation and Use in GoodX

Electronic Clinical Notes and Prescriptions

GoodX takes paperless communication a step further by providing electronic clinical notes and electronic prescription options. This means that everything from text notes to vitals, side-room investigations, and prescription writing can be done digitally, reducing errors and improving the efficiency of clinical processes.

Prescriptions in GoodX

Telehealth Consultations

With the rise of telemedicine, GoodX ensures that healthcare practices can conduct telehealth consultations through video appointments. This feature enhances patient access to care, particularly in remote or underserved areas.

Telehealth in GoodX

Real-Time Switching and Automatic Reconciliation

GoodX's solutions include real-time switching, patient benefit checks, and validations, as well as automatic reconciliation of electronic remittances (ERAs). This ensures that billing and claims processing are efficient and accurate, reducing the administrative burden on healthcare practices.

ERA Management in GoodX

Paperless Reporting

The product's paperless reporting feature provides ready-to-use and custom reports, allowing healthcare providers to access essential data for decision-making without the need for extensive paperwork.

Reporting in GoodX

Online Payment Links & QR Codes

To make payments easier for patients, GoodX offers online payment links. Patients can simply click, pay, and be done, reducing the hassle of traditional payment methods. This convenience for patients benefits the healthcare practice by reducing outstanding accounts and the consequent hated need for debt collection.

Secure Chat, Email & Fax

GoodX offers secure chat, email, and fax capabilities that streamline communication for healthcare providers while ensuring compliance with PHIPA. With encrypted messaging and digital faxing, patient data remains secure, reducing reliance on paper-based methods. This modern approach enhances efficiency, supports seamless care coordination, and aligns with Canada’s digital health initiatives.

Secure communication in GoodX

In conclusion, GoodX's innovative automated communication systems and technologies transform healthcare practices by facilitating a seamless transition to paperless communication. These features not only streamline administrative tasks but also enhance patient care by improving accuracy, efficiency, and convenience. With GoodX, healthcare providers can focus on their primary mission: delivering top-notch patient care.

GoodX offers a detailed course on Communication in the Healthcare Practice.

GoodX Healthcare Logo in white
We believe doctors should focus on their patients' wellbeing and that our systems should help make the doctor and patient's life easier.

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© 2025 GoodX International and its affiliates. All rights reserved.
GoodX Healthcare Information Officer: Bernhardt Garlipp (bernhardt@goodxhealthcare.ca)
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