In the realm of healthcare, a patient-centred approach is not just a trend; it's a game-changer that significantly influences patient involvement, service quality, efficiency, and health outcomes. 1
The COVID-19 era underscored the importance of engaging patients in their healthcare journey, emphasising the need for personalised care in the ever-evolving landscape of electronic communication.
While efforts to enhance healthcare quality often focus on pre-consultation phases, post-visit follow-up care is frequently overlooked. Recognizing this gap is crucial for ensuring a holistic and effective healthcare experience.
Effective follow-up care should address key aspects, including:
Research by McKinsey2 emphasises the cost-saving potential of engaging patients post-admission. Proper follow-up care has the potential to reduce re-admissions by 30%, highlighting its significance in preventing unnecessary healthcare costs.
Factors contributing to avoidable re-admissions include Limited Patient Access: Lack of access to healthcare providers, Inadequate Post-Acute Care: Insufficient care after discharge, Communication Gaps: Unclear post-discharge communication and difficulty in comprehending care instructions.
Avoiding these issues is pivotal in reducing the strain on the healthcare system and prioritising critical cases.
Understanding the time constraints faced by practitioners, GoodX software steps in to facilitate continuous communication and reminders to patients post-visit.
Embark on a journey with our innovative 'Smart Stickers,' serving as a medical guideline with a set of instructions to investigate specific findings in a patient or control diseases like Type 1 Diabetes. They're not just guidelines; they're your compass to keep patient care on track, including long-term processes like annual Personal Production Registration applications.
Ensuring Adherence to Treatment Plans: Individual disease management protocols act as comprehensive treatment plans, ensuring both patients and practitioners adhere to predetermined courses of action for the most effective outcomes concerning the condition.
Tailored Protocols for Specific Diseases: Healthcare practices identify key diseases requiring dedicated long-term management protocols, ensuring a focused and efficient approach to patient care.
Customizing Treatment Plans with Smart Stickers: Setting up Smart Stickers empowers practitioners to personalise treatment plans, determining the plan's content, duration, and completion timeline.
Streamlining Processes with Linked Protocols: Protocols require a one-time setup, subsequently linked to patients as needed. This streamlines the execution of designed plans, allowing practitioners to follow through without additional effort.
Associating Protocols with Diagnoses or Billing Codes: Each Protocol is seamlessly associated with a specific diagnosis or billing code, triggering patient assignments in alignment with the established guidelines.
Structured Management Processes: Protocols follow a structured set of stages and steps within the disease management process, aligning with the practice's standard procedures for each case.
Timely Interventions for Patient and Practitioner: Each stage prompts a series of events at specific time points, serving as interventions to stimulate activities by either patients and/or practitioners.
Communication and Follow-up Strategies: Events triggered include actions such as sending faxes, text messages, or reminder emails to patients. Additionally, follow-up instructions or tasks are generated for staff members, ensuring a well-coordinated and communicative approach.
Protocols can be set up to automatically enrol patients based on billing codes or diagnoses. You can view and edit all enrolled protocols directly from the patient file on the booking screen.
In a world where post-visit care is as vital as the initial consultation, GoodX software stands out as a valuable ally in ensuring personalised and effective follow-up care for patients.
